BOOKINGS, CANCELLATIONS, AND DEFERRALS

Life is unpredictable, and sometimes things will happen that will mean that you cannot take on your challenge with us. But fear not! We want to ensure that you have the smoothest experience with us, even if that means taking on your challenge the following year, or cancelling your place. You can find out more information below.

Bookings

The registration fees for each challenge vary. Below are the 23-24 STANDARD registration fee costs for our challenges: 

  • Skydive = £75
  • National Three Peaks Challenge = £75
  • Lisbon Music Marathon = £75
  • Jordan Dana to Petra Trek = £295
  • Balkans Accursed Mountains Trek = £350
  • DASH = £350
  • Iceland Fire and Ice Trek = £395
  • Peru Machu Picchu Trek = £395
  • DARE = £595

If you want to know the FLEXI OPTIONS' registration fee prices for a specific challenge, please check the FAQs on that challenge page on our website.

We offer different payment options that you can choose from when signing up, as mentioned below:

  1. Pay the registration fee in full.
  2. Pay 50% of the registration fee now, and 50% at a later date.
  3. Have an active payment plan subject to the sign up option you pick for your chosen challenge.

With a variety of options available, you can choose to pay our standard registration and fundraising target, or alter the total amount paid at sign up in order to receive a proportionate change of the total amount you will have to fundraise. No matter the registration fee chosen, each can be split across different payment plans. 

Options Available:

  • STANDARD - Standard Registration Fee and Fundraising Target
  • FLEXI 1 - Lower Registration Fee and Higher Fundraising Target
  • FLEXI 2 - Max Registration Fee and Low Fundraising Target

For challenge specific prices, please look at the 'FAQs' section on the challenge page you are interested in.

Yes, you are able to change your fundraising option for your challenge, provided that it is before your final fundraising deadline. However, you must talk to your charity representative or a member of the Endeavours Adventures team first before this can be confirmed. 

Please also note that if your fundraising option change is approved, this will incur a £25 administration fee cost to you that must be paid to the Endeavours Adventures' bank account. Once this payment is confirmed, we will process your request.

NOTE: If you are fundraising for Dig Deep, you CANNOT request to lower your fundraising target.

Please email team@endeavoursadventures.com if you have any questions about your booking.

Yes, you are able to transfer your challenge place to someone else. Please note, it is your responsibility to find someone to transfer your place to, and you will need to pay a £50 name change fee to confirm your booking transfer.


If you have already started your fundraising, it is down to the charity to decide whether the person taking your place continues from your fundraising amount, or starts again.

Cancellations

Any request to cancel your place on your challenge must be confirmed to us in writing to team@endeavoursadventures.com. Cancellations are effective only from the day they are received by the Endeavours Adventures team. 

Cancellations by you will incur the below fees: 

  • Up to 14 days after signing up: You are eligible to receive a 100% refund of your registration fee minus the website booking fee. 
  • Beyond 14 days after signing up and up to 10 weeks prior to the challenge: You are not eligible for a refund of your registration fee and must pay any outstanding fees to us before we can confirm cancellation of your place. This includes all outstanding registration fees such as a 2nd or 3rd instalment payment (if you opted to split your registration fee into instalments) or your extension registration fee if applicable.
  • Between 10 weeks and the date of departure: All payments made to Endeavours Adventures are completely non-refundable.

If you need to cancel your place on our challenge, then the latest you can cancel is 8 weeks before your challenge date. However, we do recommend that you try to let the Endeavours Adventures team know as soon as possible! 

If you have to cancel your place on the challenge, 100% of the money you have fundraised will go directly to the charity you were fundraising for. 

This money will not be refunded to the people who have donated. 

If you want to cancel your place on the challenge and not defer, please can you go to our website (www.endeavoursadventures.com), and go to our Larry the Llamabot chatbot in the bottom right hand corner of the webpage, and fill out the steps to the cancellation form.

Deferrals

A deferral is when a participant decides to delay their challenge place from the year they signed up. They are still going to complete their challenge, but just a year or two later from initial point of sign up.

Most participants defer form one year. In rare circumstances, participants may defer for more than one year.

For skydives, there is a £35 deferral fee that you need to pay to confirm your place to next year. For all trekking challenges, both UK and international, there is a £80 deferral fee that you need to pay. 

Your deferral will NOT be confirmed without this payment.

Free deferrals are only given under these circumstances:

  • MEDICAL = If you have an injury or illness that will prevent you from taking on your challenge, you can receive a free deferral provided we receive a doctor's note highlighting this.
  • PLACEMENT = If you receive a placement opportunity before the 30th March, you can receive a free deferral provided we receive evidence of the offer confirmation which includes your job start date.
  • CHANGES MADE BY ENDEAVOURS = If Endeavours Adventures have to change an aspect of your challenge which means you can no longer participate (i.e. a date change), you can receive a free deferral.

Other reasons for a free deferral may be considered on a case-by-case basis.

If you need to defer your place on our challenge, then the latest you can defer is 8 weeks before your challenge date. However, we do recommend that you try to let the Endeavours Adventures team know as soon as possible! 

You do not need to pay for another registration fee for your deferred challenge. As long as you have paid your deferral fee, you are good to go!

Nope! Once you defer, you will have an extra 12 months to fundraise your target, using the same fundraising page!

The only thing you will need to do is extend the life of your fundraising page to ensure it can still collect donations.

Your fundraising target will not change if you defer to the year after. The only reason your fundraising target will change is if you decide to change your fundraising option.

Please email team@endeavoursadventures.com if you need to defer your challenge place.

Got more questions for us? We'd love to help!

Please email team@endeavoursadventures.com for any other queries.